Cancel/Change Order Policy

At Danielsimmonshop, operated by Daniel Simmon, we understand that unexpected situations may arise that require you to cancel or adjust your order. Because we work hard to process orders quickly and get them shipped as soon as possible, it is important to follow the guidelines below to ensure your request can be handled smoothly.

1. Cancellation & Modification Window

Customers may request a cancellation or modification within 4 hours from the time the order is placed. All order timestamps are based on the Central Time (CT), which aligns with our headquarters in Springfield, Missouri..

We aim to begin order processing promptly, so once the 4-hour window has passed, your order may already be moving through our fulfillment system. In such cases, cancellation or changes may no longer be possible.

2. How to Request a Cancellation or Change

If you wish to cancel or modify your order within the allowed timeframe, please contact our customer support team as soon as possible through one of the following methods:

• Email: support@danielsimmonshop.com

• Contact Form: Contact Us

When reaching out, please include your order number, as well as clear details about the changes you wish to make—such as cancelling the entire order, updating the item selection, or correcting your shipping address. Providing complete information helps our team respond faster and more efficiently.

3. Requests Submitted After the 4-Hour Window

Any request submitted past the 4-hour window cannot be guaranteed. If the order has:

• already entered the packing or fulfillment stage, or

• been shipped and is in transit,

we are unable to cancel or modify it.

If the package has already shipped, you may refer to our Returns & Refunds Policy after receiving the item. Depending on the condition of the product and the terms outlined in that policy, you may still be eligible for a return, refund, or exchange.

4. Accuracy of Delivery Address

Before completing your purchase, please ensure that your shipping address is accurate, complete, and up to date. Incorrect addresses—including missing apartment numbers, misspellings, or incomplete location details—can lead to delays or failed deliveries.

If an order is returned to us because the address was inaccurate or undeliverable, the customer may be responsible for additional shipping charges required for resending the package. Our support team will contact you in such cases to arrange reshipment.

5. Need Additional Help?

If you have any questions regarding your order, this policy, or require assistance for any other matter, our customer service team is always ready to help. We are committed to offering a smooth shopping experience and appreciate your cooperation with our policies.

Store Information (Insert Your Details Below):

• Store Name: Danielsimmonshop

• Operated By: Daniel Simmon

• Address: 469 S picnic Creek rd, Springerville, AZ 85938

• Email: support@danielsimmonshop.com

• Website: danielsimmonshop.com

• Contact Page: Contact Us